Support Hub

Welcome to C-TEC's 24/7 support centre

From instruction manuals and consultant specs to third-party approval certificates, programming software and 3D BIM models, our new Support Hub aims to give you fast access to all things C-TEC. Simply click on the boxes below.

Here you can also find out about our free product training courses, request free point-of-sale material for your trade counter, view our latest help videos, download images and even book a product demonstration. If you still can't find what you're looking for, please contact our marketing team at

Instruction manuals

Instruction Manuals

Explore our extensive library of in-depth instructions, quick start guides and technical specifications.

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Sales literature

Sales Literature

Catalogues, datasheets and promotional literature designed to captivate your clients and clinch the deal.

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Approval certificates

Approval Certificates

Specify with confidence – C-TEC’s ever-expanding collection of LPCB, Intertek, VdS and BSI third-party approval certificates.

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Free product training

Free Training & Seminars

Elevate your mind! Discover how C-TEC's 'hands on' training sessions can help you get ahead of the competition.

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C-TEC YouTube channel

Help Videos

Watch, listen and learn! Pick up new tricks and techniques with C-TEC's new 'YouTube' videos.

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Software downloads

Software & Apps

Software updates, new apps, calculators, help files, programming tools and more.

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Image downloads

Image Downloads

High-res images of C-TEC's products to upload to your own website, liven up your literature or enhance your specifications.

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CAD and BIM drawings

CAD & BIM Drawings

Specifier-friendly CAD and BIM drawings to drop onto your desktop to speed up projects.

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Consultant specs

Consultant Specs

Clear, concise and unambiguous specs to help you win the job.

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Company policies

Company Policies

Statements and policies relating to C-TEC and its equipment.

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Application notes

Application Notes

Downloadable application notes created by our tech experts.

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Exhibition Stand

Exhibition Dates

Dates for your diary! Find out which UK and overseas shows we'll be exhibiting at during the coming months.

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Book a demo

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